Revision for bcs

HideShow resource information
  • Created by: Maryam707
  • Created on: 07-10-13 10:45
View mindmap
  • Revision
    • Purposes of communication
      • Acquisition- to get information
        • Dissemination-to give information
          • internal-between staff
            • clarification-make information clear
        • External-anyone outside the business
    • Benefits of communication
      • Staff are well informed
        • Therefore staff are more motivated
          • staff provide higher quality customer service
            • thereforeimage of the business is enhanced
              • business is more likely to achieve its goal- to eatn more profit


No comments have yet been made

Similar Business & Communication Systems resources:

See all Business & Communication Systems resources »See all BCS resources »