Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the internet and any other electronic communications networks by The Student Room Group (“TSRG”, “we” or “us”). We believe that it is important you know how we treat the information about you, which we receive from you. If you have any requests concerning your personal information or any queries with regard to these practices please contact [email protected] Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

This statement (together with our terms of use and our cookie policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting getrevising.co.uk and other TSRG websites (the “TSRG site”) you are accepting and consenting to practices described in this statement. If you do not accept the terms in this statement you should not access TSRG site.

This policy applies to all users, members, subscribers, customers and person who visits and use the TSRG site (“you”).

Information collected

Generally you can visit the TSRG site without providing personally identifiable information about you. We collect personally identifiable information from visitors to this website through:

  • a) the registration form when you create an account;
  • b) in surveys if you choose to take part in them;
  • c) when you email us with an enquiry;
  • d) when you participate in discussion boards or other social media functions on the TSRG site;

In addition to the above, our servers automatically collect domain names, IP addresses, browser details, your country of origin and how you got to the site (please see our cookie policy for more detail).

Use of personal information

We process personal information collected via this website for the purposes of:

  • a) providing and personalising our services;
  • b) dealing with your enquiries and requests;
  • c) administering orders and accounts relating to our suppliers or customers;
  • d) administering membership records;
  • e) providing information about products and services; and
  • f) conducting market research.

Data Capture Information

We will send you information according to the preferences you submitted via our registration form, email preferences page and information we think will be useful to you. If you would like to change these preferences at any point, please visit your email preferences page in the My Accounts section.

From time to time we would like to send you emails from carefully selected third parties that offer products or services that we think may be of interest to you. We will only do this if you have opted-in to receive such emails when you complete the registration form, or have since opted-in through your preferences.

We may use your IP address to help diagnose any problems with our serves or to administer the TSRG site. Your IP address may be used to help identify you and to gather broad demographic information to help us understand our users requirements.

TSRG is intended for general use and does not knowingly collect personal data from children. We take specific steps to protect the privacy of children by not allowing minors to sign up to the site unless parental or legal guardian consent is provided. Parents and legal guardians are responsible for the activities of their children online.

Marketing

Your information may also be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed our registration form.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please go to your email preferences page.

Disclosures

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may also share your personal information with selected third parties including:

  • a) business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • b) advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
  • c) analytics and search engine providers that assist us in the improvement and optimisation of our site;
  • d) data when obliged to disclose such data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation;
  • e) when you elect to submit work on TSRG site to gain access to the database, such work will also be submitted along with your name to plagiarism detection software;
  • f) or we have your consent,

Other websites

TSRG site may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours. We are not responsible for the privacy or security practice or the content of such websites.

Internet-based transfers

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the TSRG site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be transferred to and processed outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff may be engaged in, amongst other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure tha your data is treated securely and in accordance with this policy. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies

In addition to the information which you supply when you register with us, information and data may be automatically collected through the use of cookies. Cookies are small text files a web site can use to recognise repeat users and allow GetRevising to observe behaviour and compile aggregate data in order to improve the Site. Cookies make it possible for GetRevising to identify registered users without needing to ask for registration details every time you access the Site. Using cookies also means that accessing the Site is more convenient for you as you do not need to remember your username and password each time you enter the Site.

Amendments

Please note that this privacy policy is subject to change from time to time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Access to Information

The Data Protection Act 1998 gives you the right to access information held about you. Your rights to access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If any of the information we hold about you is incorrect, please let us know and we will review it. We may also update the information we hold if we believe that it is incorrect.

Security

TSRG has security measures in place to protect the loss, misuse and alteration of information within its control. We strongly recommend that all users should take steps to keep their log in information secure and cannot be held responsible for any failure to do so. If you suspect that the security of your log in information has been breached, please take steps to change both your password and email address under the options available in My Account.