AQA Business and Communication Systems revision notes

My revision notes for AQA BCS. They have been made from the official BCS textbook (with penguins on the front) and a VERY long. i hope they come out properly when you view it, i made them on word 2007 so if you have that it should be fine. hope they help XD

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  • Created on: 16-05-12 17:21
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ICT IN THE BUSINESS ENVIROMENT
BCS revision notes
AIMS: general OBJECTIVES: measured, so that a business knows when it has achieved them.
OBJECTIVES = Specific Measurable Achievable Realistic Time specific
A business will set out its own strategies and tactics in a BUSINESS PLAN
STRATEGY: a major plan used by a\ business to set out its long-term objectives.
TACTICS: individual parts of a strategy. They are SHORT-TERM and meant to be FLEXIBLE
Setting out the aims and objectives of a business will help the business to understand its purpose and give it
a clearer view of its future.
Objectives: survival and making a profit. These only really apply to business organisations.
No business can survive for a very long time if it does not cover its costs.
Setting aims and objectives for a new business is hard as everything is cost before profit. In the long run, a
business has to make a profit by selling the goods for more than it costs the business to make, buy or
provide. A mission statement can also be produced, which forms the basis of more detailed objectives.
OTHER OBJECTIVES:
A self-employed person running their own business may have the objective of FREEDOM and
INDEPENDENCE
Owners of large businesses may have the objective of BUILDING UP, so that they can SELL IT up
and RETIRE EARLY
In order for a business to achieve its long-term objectives it needs to make short-term plans, e.g.:
Long-term objective Short-term plan
Expand into Europe Investigate different countries and their markets
Find suitable premises
Recruit staff for overseas work
Develop new products Investigate the market
Research possible competition
Plan to buy new machinery
Recruit new staff
Business plan- Break even ­ Mission statement ­
A detailed report of a business's When a business manages to earn A paragraph, a number of points or
future proposals. It will use this to enough money from its sales to just even just a sentence that summarises
help in meeting its aims and cover its costs what the organisation stands for, as
objectives well as its principals

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ICT IN THE BUSINESS ENVIROMENT
After making a profit, other aims and objectives will be created:
TURNOVER ­ increasing turnover means increasing the total value of all of its sales. Higher sales = higher
profits
RESOURCES ­ reducing waste, making sure employees always have some work to do. Making sure the
premises is the right size and there is always enough stock in the warehouse.
MARKET SHARE ­ total potential number of customers.…read more

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ICT IN THE BUSINESS ENVIROMENT
STAKEHOLDERS ­ different groups of people that are directly or indirectly involved in a business.
The success of a business can be measured in DIFFERENT WAYS:
Employees might measure success through INCREASED WAGES OR SALARY.…read more

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ICT IN THE BUSINESS ENVIROMENT
MEASURING WEALTH:
Can be measured by WHAT A BUSINESS OWNS, including shops, machines, land, factories, and offices.
MORE ASSETS = MORE PROFIT.
Assets ­ used to increase PRODUCTION and SALE, meaning MORE PROFIT, so all stakeholders will benefit
too.
Skilled employees used in the right way can generate more profit. Highly skilled and expert employees are
BETTER as they are LESS LIKELY to make mistakes and MORE LIKELY to come up with profit-generating
ideas.…read more

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ICT IN THE BUSINESS ENVIROMENT
MARKET SHARE
Calculated by comparing the sales figures of one business with the total sales of a particular market.
A market could be:
The total sales in a particular country
The total sales to a particular type of customer
The total sales in Europe
The total sales to the world
It can be difficult to decide what market a business is operating in , and it's also difficult to judge the total
sales in a market.…read more

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ICT IN THE BUSINESS ENVIROMENT
STAKEHOLDERS
STAKEHOLDER ­ any group or individual affected in some way by a business, or with an interest in its
activities. Many have a STAKE of the business, and so get the profit or loss.
Each TYPE of stakeholder will have a slightly different view of the business. Some work internally, some
externally
INERNAL STAKEHOLDERS:
EMPLOYEES: their livelihoods depend on the business's success. If it does well, they may receive
more money and benefits.…read more

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ICT IN THE BUSINESS ENVIROMENT
STAKEHOLDERS
EXTERNAL STAKEHOLDERS:
CUSTOMERS: always want low prices with the best quality available. Always looking for new
products and services and want businesses to always have what they need
SUPPLIERS: the business and suppliers are reliant on each other. The business needs the supplier to
be able to sell the product. The supplier needs to be paid by the business so it can continue
GOVERNMENT: passes laws that their business must take note of and apply.…read more

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ICT IN THE BUSINESS ENVIROMENT
OBJECTIVES:
In large organisations, communication is harder as there are more people involved.
In a management structure, there are only a few people at the top who make the decisions. They have
groups of mangers below them, below that are the rest of the employees who carry out the instructions
given by the managers.
A good structure ensures objectives are MET and SET by the decision makers
Chains of command ­ the layers of management.…read more

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ICT IN THE BUSINESS ENVIROMENT
OFFICE LAYOUT
OPEN PLAN:
Advantages Disadvantages
Employees and managers can work together as a Can be noisy with people moving about all the
team and information can be passed easily.…read more

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ICT IN THE BUSINESS ENVIROMENT
OFFICE LAYOUT
THE NATURE OF THE ORGANISATION
Factors = simple, product or services provided, international or local
Key factors could include:
That the organisation mainly manufactures products, so the bulk of space will be given to this, and
offices will tend to lead off the main production area
That the organisation regularly receives customers, so the offices themselves needs to be separated
from the customer area
That the organisation has different departments or functional areas, so they may have a…read more

Comments

Zeeshan_

Thank you sooo much this is really helpful :)

Zeeshan_

Thank you sooo much this is really helpful :)

JamesRosen

Do they cover the AQA syllabus 

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