The information needs of diffrent levels of task notes

The three levels in an organisation:

Strategic

Tactical

Operational

These levels can be defined in terms of staff:

strategic; directors, chief executives, vice principals

tactical; lower levels of management, department heads, supervisors

operational; accounts, clerks, lecturers, sales staff

They can also be defined in terms of their information needs:

strategic: need high level overviews with little detail

tactical; need summaries and reports to decide how to manage a problem

operational; involved with information about…