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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Module 2

Information and Systems
What do you mean by an Organisation?

An organisation is an entity, which consist of;

A group of people;
Working together with a common purpose;
To satisfy a series of objectives;
To carry out all the…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Example of Public-services organisations; schools and college, hospitals, police service,
armed forces, inland revenue, city councils etc.

Classifying Organisations (by SCALE)

Scale of organisations (denoting number of employee)

Small ( 1- 50)
Medium (50 ­ 500)
Large (500 or more)

Small…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Autocratic
Clear authority exists in the organisations;
All decisions are made by senior managers;
Communication trends to flow mainly from senior managers downward;
Generally efficiently run organisations
Staffs are often de-motivated as they do not feel involved in the organisations.

Paternalistic…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Level Personal Roles and Responsibilities
Strategic senior management leading, directing, high-
(MD, CEO, director, level decisions
senior, executives,
principal, vice principal)


Tactical Personal Middle Management



Information needs in organisations:
Organisations perform many different activities (viz ordering goods and services, selling
goods…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Informing customers about new products being launched

Information needs in organisations:

Organisations generally have close trading association with the following bodies:

Suppliers, customers, and officials and legal bodies.

Suppliers: Are organisations which supply goods or services for another organisation.
Suppliers and…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Org need to ensure that confidential data/info passed between them is kept safe and
secure, for which there must exist an ICT policy. Measures like authentication by valid
usernames and passwords, ensuring restricted access levels must also be taken at all…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




The primary objective of supply chain management (scm) is to fulfil customer demands with
supplier, through the most efficient use of resources, including distribution capacity,
inventory and labour. The SCM software is used by businesses to streamline all the activities
in…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




Staff details (keep the personnel details of organisation's employees, record of
absences, holidays, sickness and other disciplinary actions);
Training records (records of training courses received by the employees of an
organisation);
Payroll records consisting of salary details of the employees.

Finance…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




4. Workflow and Document Management Systems (DMS) ­ DMS can be used to
use to control the flow, storage and retrieval of documents.
Keeps track of electronically ­ stored/digitised documents;
Used when data arrives different forms;
Generally used by an insurance…

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01/10/2009The Use of ICT in the Digital WorldDinu Vincent




*MIS is used by the managers to control and plan the organisation. It helps management to
monitor and control organisational performance, plan for the future and take effective
decisions.*

Planning

Controlling

Organising

Co-ordinating

Decision making




MIS must be designed to support…

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