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What is a client
The client is usually the person who needs a
solution to a problem.…read more

Slide 3

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What is a user?
A user or users will use the system once it has
been developed.…read more

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What is an audience?
An audience can be people external to the
audience whose system it is; and will be
affected by the final output.…read more

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Who else might be interested in the
system?
Other people who might have an interest in a
system include:
the system commissioner
ICT technical support and maintenance staff.…read more

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Why find out the skill level of users?
Find out what skill level the users has means
you can decide what user interface to use and
also decide what training the users may need
in addition you can also decide how much help
and support will be necessary.…read more

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