Travel and Tourism 0.0 / 5 ? Travel & TourismASOCR Created by: EmmaCreated on: 03-05-13 16:26 24610873519 Across 1. Something that cannot be seen/tested before use or purchase. A holiday is intangible because it is not until you go on the holiday, you can see what you have purchased (13) 6. Usually a weekend or mid-week break of three nights or less (5, 5) 9. Jobs that are in hotels, tourist accommodation, travel agencies, tour operators etc. They deal directly with the customers (6, 10) Down 2. Ownership of the business is undertaken by several individuals. The business is likely to be larger due to more capital (12) 3. Staff that are employed only during the main season (8, 5) 4. Service products such as tourism, unlike goods, cannot be stored for sale on a future occasion (13) 5. The government provides travel & tourism activities and facilities in the public sector. Exists to provide a service to the community (VisitBritain) (6, 6) 7. Not controlled by the government & they do not operate solely for profit. They have been formed because of some interest or need in the community (9, 6) 8. Based on shareholders who own the company. The principles involved are more democratic-there is only one vote per shareholder, rather than one vote per share owned (2, 10) 10. Employees that work to maintain the business but do not come into direct contact with the customer. For example, painter or decorator, the printer supplying the brochure, web designer for an airline (8, 10)
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