Deutsch and Gerard- Two-process theory of ISI and NSI
- Informative social influence
We agree with opinion of the majority as we believe it to be correct
It is about what you think therefore its a cognitive process
Typical situations- Ambigious, New people, Crisis
- Normative social influence
We agree with the opinion of the majority to gain social approval
It is about the norms for a social group therefore its an emotional process
Typical situations- Strangers, Stressful, Friends
Comments
No comments have yet been made