People and Behaviours: Team Development

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  • Created by: Annagc
  • Created on: 16-04-24 11:53
What is leadership?
'Leadership is the ability to establish vision and direction, to influence and align others towards a common goal, and to empower and inspire people to achieve success.'
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What does management focus on that differs from leadership?
The mechanisms of getting things done, this involves planning, monitoring and controlling
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Leadership qualities: Can do attitude
Being positive with yourself will help to create a similar attitude within your team, which help them to achieve challenging goals
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Leadership qualities: Fairness
If you want to gain the trust of your team members and other stakeholders, you must respect differing views and opinions and always maintain your integrity
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Leadership qualities: Persuasive
You need to influence stakeholders by presenting compelling arguments
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Leadership qualities: Common sense
You need sensible solutions to satisfy the triple constraints of a project, the best technical solution may not be the best approach if you disregard the other project constraints.
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Leadership qualities: Vision
You must be able to define and communicate the project goals in a way that encourages stakeholders and team members to follow your lead, especially important in early stages
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Maslow's Hierarchy of Needs: Physiological
Basic needs of food, water and sleep. Team members must have a desk, the tools they need, network access, washing /ablution facilities
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Maslow's Hierarchy of Needs: Security
Predictability and order (job security, personal safety) - Safe working environment, ensure seconded team members understand their reporting lines, provide assurance about appraisals, career development and progression opportunities
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Maslow's Hierarchy of Needs: Social
Sense of belonging in the team, develop team identity, satisfy individuals' social needs
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Maslow's Hierarchy of Needs: Esteem
Sense of being value, give credit when due, be fair and just in your management
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Maslow's Hierarchy of Needs: Self-actualisation
Realising potential, support those who have personal ambitions
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Herzberg Hygiene Factors - What are they?
The need to avoid unpleasantness and discomfort, these factors influence the degree of dissatisfaction of a worker without necessarily increasing their motivation e.g. company policy, direct supervision, personal-life, salary
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Herzberg Motivators - What are they?
These factors cater for the higher-level needs of the team and should help to positively influence their behaviour, often related to the need for personal development e.g. achievement, recognition, increased responsibility and career advancement.
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What is Theory X (McGregor)?
Perception that managers hold on their employees (not the way they generally behave) - management assumes employees are inherently lazy, will avoid work if they can, and that they inherently dislike work
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What is Theory Y (McGregor)?
Perception that managers hold on their employees (not the way they generally behave) - management assumes employees may be ambitious and self-motivated, exercise self-control and enjoy their mental and physical work duties
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Max Landsberg Leadership model - What would be the appropriate way to lead a team member who is ...
High Will/Low Skill
Guide - use a combination of directing and coaching to build their skills, invest time, create a risk-free environment to allow for learning, relax control as progress is shown
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Max Landsberg Leadership model - What would be the appropriate way to lead a team member who is ...
High Will/High Skill
Delegate - Provide freedom, set the objective not the method, praise, encourage to take responsibility e.g. decision making, offer your opinion sparingly, take appropriate risks e.g. more demanding tasks
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Max Landsberg Leadership model - What would be the appropriate way to lead a team member who is ...
Low will/Low skill
Direct - Build the will with specific instructions, develop a vision for future performance, identify what motivates them, Build the skill by structuring tasks for quick wind, provide mentoring and training, Sustain the will by providing frequent feedback
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Max Landsberg Leadership model - What would be the appropriate way to lead a team member who is ...
Low will/High skill
Excite - identify the reason for low willingness and low motivation by considering the assigned task, management style or personal factors, monitor and provide regular feedback
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Six steps to lay the foundations in a virtual team (Michael Watkins)
1) Get the team together physically early on 2) Clarify tasks and processes not just goals and roles, 3) Commit to a communication charter 4) Leverage the best communication technologies, 5) Agree on a shared language, 6) Create a virtual water cooler (e.
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Card 2

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What does management focus on that differs from leadership?

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The mechanisms of getting things done, this involves planning, monitoring and controlling

Card 3

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Leadership qualities: Can do attitude

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Card 4

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Leadership qualities: Fairness

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Card 5

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Leadership qualities: Persuasive

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