Organisations that are external to care setting use codes of practice and regulations to govern how health and social care workers carry out their roles.
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What do external inspections cover?
They cover: investigations on complaints, observation'son service delivery, collection of service-user feedback, and interviews with staff.
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What do criminal investigations cover?
Criminal investigations in care settings: are done where sexual, physical, financial or emotion abuse is suspected, have to check safeguarding, follow referrals to the police.
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+ What do criminal investigations cover?
Criminals investigations in care settings: follow referrals from individuals who suspect that a crime has been committed, may lead to the suspension or dismissal of service providers.
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Give an example of external monitoring.
External agencies may visit and observe practices. Service-user feedback is used as a part of the inspection process. They monitor the care through everyday feedback from individuals recieving care; as well as their family and friends.
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Card 2
Front
What do external inspections cover?
Back
They cover: investigations on complaints, observation'son service delivery, collection of service-user feedback, and interviews with staff.
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