Monitoring of settings
- Created by: Grace.2006
- Created on: 03-11-22 10:41
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- Monitoring of HC settings
- Line Management
- All staff will be monitored by line managers
- Line managers will be at least one level above the team or individual
- Managers are monitored by line managers
- External Inspection
- CQC inspect and regulate different care services
- NHS trusts
- Adult social care services
- Dental practices
- Substance misuse services etc...
- 5 CQC Questions:
- Are they safe?
- Are they caring?
- Are they responsive to people's needs?
- Are they effective?
- Are they well-lead?
- Ofsted
- Early years
- Education
- Produce reports and judge on quality of care provided within the setting
- Outstanding, good, requires improvement, inadequate
- CQC inspect and regulate different care services
- Service User Feedback
- Comments/ suggestion box
- Frequent meetings for service users
- Committees can be formed
- Private meetings with managers
- Report good practice or areas of concern
- Criminal Investigation
- In cases of abuse
- Where criminal law is broken
- Line Management
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