Health and Social Care - UNIT 6 (pt2) 0.0 / 5 ? Health & Social CareHuman Lifespan and DevelopmentBTEC NationalOCR Created by: ssaidi23Created on: 04-05-22 10:34 When are communication charts essential to use When people do not use words to communicate 1 of 13 What do communication charts do Describe the ways an individual chooses to communicate so that other people can understand them 2 of 13 What do communication charts reduce the frustration of not being understood, protects dignity and creates more inclusive environment 3 of 13 What are the 4 headings for communication charts - what is happening - what the person does - what this thought to mean - what should staff do 4 of 13 What do decision-making charts look at specific situations that are important to a person and sets out a decision-making process relating to each one 5 of 13 Who does this process help the carer to think about how much choice and control an individual has in their life 6 of 13 What can decision making charts lead to Thinking about ways to increase choice and control for the individual 7 of 13 What are the 3 sections to follow - important decisions in my life - how must i be involved - who makes the final decision 8 of 13 What are the two ways of getting to know an individual and build trust By talking and listening 9 of 13 How should the carer always treat the individual With dignity, compassion and respect 10 of 13 When is a effective relationship more likely to be built Once the individual feels confident that the carer is honest, trustworthy and can keep confidences 11 of 13 What is key Communication 12 of 13 What is person-centred approach see the person as an individual, focusing on their personal needs, wants, goals and aspirations 13 of 13
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