H.E

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What is a contract?
An agreement which can be enforced using the law if something goes wrong.
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What does the sale of goods act state?
A full refund. A repair or replacement. A reasonable amount of compensation
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You cannot complain if
You were told about the fault before the purchase. Examined the item and should have seen the fault. Made a mistake when buying the product. Changed your mind.
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What act covers food and the law?
Food safety order 1991
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What does the food safety act state?
It is an offence to sell food which is not of the nature, quality or substance demanded by the purchaser
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What price is it to get advice from the CAB?
Free
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What are four things that the Consumer Advice Centre can help with?
Consumer rights. Faulty goods. Shopping complaints. Holiday complaints.
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Other cards in this set

Card 2

Front

What does the sale of goods act state?

Back

A full refund. A repair or replacement. A reasonable amount of compensation

Card 3

Front

You cannot complain if

Back

Preview of the front of card 3

Card 4

Front

What act covers food and the law?

Back

Preview of the front of card 4

Card 5

Front

What does the food safety act state?

Back

Preview of the front of card 5
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