Communicating with individuals and groups

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  • Created by: RacheM
  • Created on: 10-12-15 15:48

1. What means calling the groups attention to something that has happened to highlight or clarify it so that the group will be more aware of what has occurred, or to bring the discussion back to the agreed upon business of the group?

  • Focusing
  • Modelling
  • Rewarding
  • None of the above
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2. What refers to the activities & behaviours used to begin a group meeting or to introduce a new topic during the session. Thus, there are many startings in the life of a group, not just the initial ‘big bang’ of the initial session?

  • None of the above
  • Starting
  • Responding to feelings
  • Attending

3. What IT is the process of drawing togethre and briefly restating a number of prior responses into one statement, then seeking agreement or correction from the group members until a summary statement that everyone agrees has been produced?

  • None of the above
  • Rewarding
  • Summarising
  • Attending

4. What IT behaviour that helps all members of the group to participate more or less equally by limiting those members who monopolise the discussion & by encouraging low participants to talk more?

  • Modelling
  • Gate keeping
  • Attending
  • None of the above

5. How many roles did Belbin identify?

  • 5
  • 7
  • 8
  • 6
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