Communication Agreements and Process

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  • Created by: RacheM
  • Created on: 09-12-15 16:09
Who states that “communication is central to all interactions between people. This includes encounters between agencies that provide welfare and support, between professional practitioners and between professionals and service users seeking support”?
Whitfield cited by Dunhill, Elliot and Shaw
1 of 15
Who prefers the term ‘Agreement’ as a pose to ‘Contracting in’ with reference to group beginnings?
Doel and Sawdon
2 of 15
According to Doel and Sawdon (2004) what are the three components to agreements?
Opening statements, introduction of group members and agreements of goals and outcomes
3 of 15
What do Doel and Sawdon liken the first session of a group to?
A card game
4 of 15
Who argues that there are many beginnings in a group’s life?
Bertcher
5 of 15
What is the difference between communication form and medium?
Form of communication is the way in which information is communicated such as through a drawing whilst Medium of communication is the means of communicating this often combines several forms of communication.
6 of 15
Name an example of mass communication?
The media
7 of 15
What are the four Categories of communication stated by Dimbleby and Burton?
Intrapersonal, Interpersonal, Group and Mass.
8 of 15
Who states that and English baby born in Britain but brought up in Japan will be Japanese?
Dimbleby and Burton
9 of 15
Messages are rarely?
Neutral
10 of 15
How does the communication process take place?
A sender, directs a message, through some form/media, to a receiver, with some effect
11 of 15
When we are in a conversation there is a?
Continuous exchange
12 of 15
What does communication through signs use?
A coding system
13 of 15
Who states that “communication…isn’t just about facts it is also about emotions, attitudes and beliefs”?
Dimbleby and Burton
14 of 15
Who states that “we learn to communicate in different ways according to our upbringing”?
Dimbleby and Burton
15 of 15

Other cards in this set

Card 2

Front

Who prefers the term ‘Agreement’ as a pose to ‘Contracting in’ with reference to group beginnings?

Back

Doel and Sawdon

Card 3

Front

According to Doel and Sawdon (2004) what are the three components to agreements?

Back

Preview of the front of card 3

Card 4

Front

What do Doel and Sawdon liken the first session of a group to?

Back

Preview of the front of card 4

Card 5

Front

Who argues that there are many beginnings in a group’s life?

Back

Preview of the front of card 5
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