Who said "It is often said that a picture is worth a thousand words"?
Moss
1 of 21
3 types of non verbal communication
Bodily, Proxemic and Tactile
2 of 21
Who says that 93% of communication is non-verbal? And later went on to say that is it miss-quoted?
Mehrabian
3 of 21
Koprowska (2010) said that "many aspects of non-verbal behaviour such as proxemics are ... determined"?
Culturally
4 of 21
Hall & Matsumoto say that women are better at what than men?
Encoders and decoders of non-verbal communication
5 of 21
"The degree of ... contact considered socially acceptable between different groups of people varies greatly from culture to culture" (Matsumoto, Knapp & Hall)
Eye
6 of 21
How many muscles are in the face?
20
7 of 21
How many distinct facial expressions are there?
1000
8 of 21
Facial expressions can be used to augment our messages . This is often referred to as...
Syntactic display
9 of 21
Who argues that "the face is a direct biological signalling system for what is happening inside you emotionally"?
Cornelius
10 of 21
Who stresses the importance of social factors on facial expression?
Fridlund & Knapp & Hall
11 of 21
What are associated with feelings of amusement and embarrassment? (Keltner)
Micro-momentary expressions
12 of 21
Who came up with the facial feedback theory?
Blairy et al
13 of 21
Our words and non verbal communication need to be ... if we are to be seen as credible.
Congruent
14 of 21
Who came up with different types of social facial displays?
Ekman and Friesen
15 of 21
Who identified 6 basic emotions that we can spot on the face?
White and Gardner
16 of 21
Who said that certain emotions are universal, and that all humans feel and express them in the same way, and recognise them in others? The thesis was later rejected due to expressions being culturally determined rather than innate and universal.
Charles Darwin
17 of 21
Who uses social emotions including embarrassment, jealousy, guilt, pride and background emotions such as relaxation, excitement and well-being.
Damasio
18 of 21
Who describes how infants, by 9months, will imitate an adult, and then deliberately change tack, watching the adult carefully for imitative behaviour.
Meltzoff
19 of 21
Who says that it is not confined to infants:imitation builds rapport between adults. When people wish to be liked, they unconsciously imitate more, and imitation can be used purposefully.
Dijksterhuis
20 of 21
Who found that judges' expressions can unconsciously influence jurors. Physicians' expressions can have an impact on patients.
Hart
21 of 21
Other cards in this set
Card 2
Front
3 types of non verbal communication
Back
Bodily, Proxemic and Tactile
Card 3
Front
Who says that 93% of communication is non-verbal? And later went on to say that is it miss-quoted?
Back
Card 4
Front
Koprowska (2010) said that "many aspects of non-verbal behaviour such as proxemics are ... determined"?
Back
Card 5
Front
Hall & Matsumoto say that women are better at what than men?
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