online goods and services ICT

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online shopping 1

Give an example of a physical good

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online shopping 1

Books

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online shopping 1

List as many features of online shops

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online shopping 1

  • 24/7 ability
  • Comparison of prices to simular products
  • Images prodivided of products
  • Bookable delivery service, for example for food
  • Facility to sort and search for goods
  • Recommendations for future purchases
  • Customer reviews of product
  • Some sites offer 'comparison sites'
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online shopping 1

How do online shops work ? List as many way as possible

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online shopping 1

  • website displays the good for sale
  • customer places products in the virtual 'shopping basket'
  • customer select 'check out'
  • payment is made and confirmed
  • good and sevices are despatched and delievered to customer
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online shopping 1

How do online booking systems for travel,leisure and entertainment work?

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online shopping 1

  • Booking system displays event avaliable
  • Customer selects the seat/flight/hoilday and places it in the virtual 'shopping basket'
  • Customer enter personal details
  • Payment is made and confirmed
  • Confirmation email ticket sent and customers print the 'ticket'
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online shopping 1

State two features of an online booking system

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online shopping 1

1. Facility to sort and search for seats

2. Customer reviews

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online shopping 2

Advanatges for online shopping for the customer

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online shopping 2

  • Far greater choice because you are not limited to one geographical area
  • You can shop all day, every day
  • You can find the best price using price comparision websites
  • You do not have to leave the house
  • You have the right to return the goods for any reason within 7 days of delivery unless goods are customised
  • You can read other users' reviews of a product
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online shopping 2

Give a list of disadvanatges of online shoppping for the customer

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online shopping 2

  • You need internet access and computure skills
  • You cannot pay using cash
  • You cannot see or touch products or try clothes on
  • You usually have to pay for delivery
  • You need to submit personal infoamtion through a website
  • There is a risk of not recieving goods or having personal detail stolen on fradulent websites
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online shopping 2

Gia wants to buy a new pair of shoes.

Shes decides to shop online

Give two advanatges of shopping online for shoes rathe than buying from a shop.

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online shopping 2

1. She can buy them at any time of day or night

2. There are more choices of shoes and of price

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online shopping 2

What impact does online shopping have on busniesses?

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online shopping 2

  • Online busniesses can be located anywhere, so they do not have to pay expensive high street rental prices
  • They also often need a smaller staff, which saves money
  • Because online busniesses do not physically display their stock they can usually carry a greater range of products.
  • They can also attract customers from all over the world
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online shopping 2

Impact that online shopping has on lifestyles

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online shopping 2

  • Easier access for people with physical disablities or young children
  • more choice for people in remote areas
  • Avaliable any time for people who work unsocial hours
  • Reduced carbon footprint
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online shopping 2

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