Online Banking and Financial Services

• 24/7 access to online banking and financial services

• Can send and receive money electronically

• Customer can check their account balance, transfer funds between accounts, pay credit card and utility

bills, apply for loans, open new accounts and view standing orders and direct debits

• Large amount of information readily available for customers to read and compare

• Convenient for the customers as they can manage finances without having to leave their home

Online Shopping

• Small businesses can thrive due to significantly reduced overheads (e.g. no premises / less staff)

• This results in generally lower prices for consumers than high street stores

• Consumers can shop around to find the best deals

• Convenient for the consumer as they can shop any time without having to leave their home, and also get

items delivered to them

• Helps those too busy or not…


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