What does Vitamin A do?
It prevents night blindness.
What does protein do?
It helps with growth and repair.
What is the law called that protects customers inf
Data protection act 1998.
10 things to consider when planning an event?
Type of event
Venue and seating arrangements
Dishes and menu
Date and time
Advertising and promotion
What is the formula for selling price?
Selling price = (cost per portion x 100) ÷ 40
What does selling price cover?
- Labour costs
- Cost of ingredients
What is the word for wheat intollerance?
What is table d'hote?
All dishes on the menu are a fixed price.
Describe free-flow service:
Customers queue at a counter, collect their food and pay before eating.
What is the meat called that is prepared under Jew
What is an ethnic menu?
It can be fixed price or a la carte, offering dishes from different countries.
Name 4 methods of portion control.
- portioning board
- weigh food before cooking
- measuring spoons
- specific number of items
- food ruler
Why is good portion control important?
- To prevent waste
- To make costing and ordering easier
- To avoid complaints
- To make a profit
Name the 5 main sectors of the hospitality industr
- Food and drink
- Meetings and events
- Entertainment and leisure
- Travel and tourism
Name the 4 main seating layouts for a conference.
- Top table
Name 4 needs of a delegate at a conference.
- Pens and paper
- Wi-fi access
- Tea and coffee making facilities
What does a comment card measure?
What does protein provide for the body?
Growth and repair.
Why is teamwork important?
It makes the team work more quickly and effectively. They will be happier and feel more able to suggest ideas.
Name 5 ways to conserve energy in a hotel.
- Energy efficient light bulbs
- Double glazing
- Draft excluders
- Motion sensor lighting
- Only have air condition on when guests are in their room
- Turn tv off rather than on stand by
What qualifications are needed to be a head chef?
NVQ level 1-4 in catering
Level 2 food hygiene certificate
What are 3 things to consider when planning a menu
- Customer needs
- Foods in season
- Type of menu
What does EPOS stand for?
Electronic point of sale.
Name 2 ways of conserving water.
- Dual flush toilets
- Push taps
- Motion sensor taps
- Showers rather than baths
- Make sure washing machines and dishwashers are full before using them
What are the responsibilities of a head chef? (nam
- Managing the brigade
- Ordering ingredients
- Planning the menu
- Hiring and firing
- Training new staff
- Making sure everything is to the correct standard
What religion is halal meat?
What is day release training?
Where you leave the workplace for a day and go to college.
What are two advantages of a staff uniform?
Staff are easily recognisable.
It looks more professional.
What does EHO stand for?
Environmental health officer.
What is stock rotation?
When food is organised so that oldest stock is used first.
What does HACCP stand for?
Hazard Analysis Critical Control Point.
Name two services a hotel could offer to their cli
- health and beauty
- free parking
- swimming pool
What is the role of a concierge?
Book tickets and taxis.
Give two examples of information a client should g
- name and address
- number of guests
- telephone number
- special requirements
Name two establishments that provide accommodation
- Youth hostels
What are the three R's?
What is a benefit of using local sourced ingredien
- The local farmers get money
- There is less food miles
What job opportunity could you have in the kitchen
- Head chef
- Sous chef
- Commis chef
- Larder chef
- Entremetier chef
- Pastry chef
Suggest 2 uses of a conference centre?
What are two benefits of employing a contract cate
- Less stress
- Menu is planned for you
- Food is cooked and served for you
- Better quality
- More time with guests