Communication Technology 4.2

Word Processing- Used for the production, editing, printing and storing of text on a computer

Examples- Writing letters, reports, books, leaflets and posters

Email

The distribution of electronic messages from one computer user to another via a network.

Web

A system of internet servers that support specially formatted documents often connected via hyperlinks.

Blog

A regularly updated web page run by an individual or small group taking the form of a personal journal which is accessible to the public.

4.2

Vlog

A form of blog which includes video clips.

Instant Messaging

A communication service which enables a person to communicate privately with another individual in real time over the internet.

4.3 These are the qualities individuals have which enhance their technical skills and make them useful employees.

• Decisiveness- Understands that difficult decisions have to be made in a timely manner.
• Punctuality- Being on time.
• Self-Motivation- Motivated to do or achieve something because of one's own enthusiasm or interest without pressure from others.
• Leadership- The action of leading a group of people or an organisation.
• Respect- Due regard for the feelings, wishes, or rights of others.
• Dependability- Trustworthy and reliable.
• Problem Solving- The process of finding solutions to difficult or complex issues.
• Determination- The quality of being determined; firmness of purpose.
• Independence- The fact or state of being independent. Being able to work alone.
• Time Management- The ability to use one's time effectively or productively, especially at work.
• Team Working- Co-operative or co-ordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause.
• Written numerical and verbal skills.
• Planning and organisational skills.

4.4 Present an image that says you are prepared for work, which includs being ready to represent the organisation to any visitors and to show the importance of personal presentation.

• Dress Code- Some organisations have dress codes that require a uniform or dark suit. Employees must dress appropriately for the situation.
• Presentation- Clean clothes and good personal hygiene help give a professional impression, as others need to feel comfortable when working with you. Good grooming shows respect for the organisation and colleagues.
• Attitude- Someone with a 'can do attitude' is positive about their ability to achieve success, even if things aren't going well. Someone who has a responsive attitude readily accepts change and is open to suggestions made by others.

4.5- Job Roles

• From chief information officer to trainee help desk operator, all roles require certain attributes and skills.

Anyone can claim to be an IT specialist as there is no requirement to be registered or to undertake particular qualifications. However, professional bodies such as the British Computer Society (BCS), which is also the Chartered Institute for IT, seek to raise the status of the IT professional. It sets standards of behaviour and supports IT professionals in achieving recognition of their qualifications as well as skills developed through working in the industry. Professional bodis provide a number of benefits such as:

• Building a network with like-minded professionals.
• Identifying career opportunities as many advertise job opportunities.
• Continuous professional development opportunities through seminars, special interest groups, journals and qualifications.

Disadvantages include:

• Cost- frees can be several hundred pounds.
• Time- attending meetings and events for general or specialist group or local branch meetings.
• Does not guarantee that you will have a better job or earn more money.