AS Health & Social Care - Promoting Quality Care

Everything you need to know for the OCR Promoting Quality Care Unit One exam for Health & Social Care.

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  • Created by: Laurie
  • Created on: 28-12-11 16:45
Preview of AS Health & Social Care - Promoting Quality Care

First 79 words of the document:

1. Prejudice, Discrimination, Attitudes & Values 2
2. Legislation 10
3. Care Values 21
4. Access to Services (Barriers) 27
5. Policies 30
6. Quality 37
(N.B. Chapters 5 & 6 are sometimes combined.)
Laurie-Jane Wilson | AS Level Health & Social Care Unit 1 Promoting Quality Care 1

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Prejudice, Discrimination, Attitudes & Values
What you might need to define:
Prejudice - an opinion, usually unfavourable, formed beforehand and
based on inadequate facts or founded on stereotypes and irrational
Discrimination - the outward result of prejudice leading to the unfair
treatment of any individual.
Prejudice is an attitude, discrimination is a behaviour produced by
that attitude.
Direct discrimination - overt discrimination, that which is deliberate,
open and obvious.…read more

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Education, good jobs, promotion, decent housing, high standard
of medical care. Their life chances may be reduced.
Individual Rights - again as a consequence of the above, the
individual could believe that they get what they deserve and take no
action when legally they could be entitled to. They may not know or
fully understand their rights.…read more

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Type of Discrimination Definition
Someone is treated less favourably
Direct Discrimination than another person because of a
protected characteristic
Direct discrimination against
someone because they associate
Discrimination by Association
with another person who possesses
a protected characteristic
Direct discrimination against
someone because the others think
Discrimination by Perception
they possess a protected
Can occur when you have a rule or
policy that applies to everyone but
Indirect Discrimination
which disadvantages a particular
protected characteristic
Employees can now complain of
Harassment behaviour they find offensive…read more

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The Socialisation Process
Learning how to become human and to behave in ways that accord
with the general expectations of others (in short, to be socialised) is a
process that begins at birth and continues throughout our life.
We never stop learning how to behave, mainly because society - and
our relationship to others - is always changing and we are continually
faced with learning how to behave in new and different situations.…read more

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Primary Socialisation
For most of us, the first primary relationship we form is with our
parent(s) or guardians - the people who are charged with the initial
socialisation process. As we grow older and go to school, we also
start to form primary attachments with friends and, eventually, with
other adults (through things like our own families, work and so
forth).…read more

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Mothers and Fathers", "Doctors and Nurses" and so forth),
the child is also actively involved in the socialisation process.
Thus, many of the things we learn through our primary socialisation
stay with us for life. This is because, as human beings, we learn the
basic principles involved with "being human", rather than simply a
set of things we must or must not do. This is important to us,
because it means that we can apply these principles to new and
different situations.…read more

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Secondary Socialisation
In any society, the process of secondary socialisation is necessary
because it represents the way we start to learn about the nature of
the social world beyond our primary contacts. We have to learn to
deal with people who are not emotionally close to us, mainly because
the vast majority of the people we will come into contact with in life
will be dealt with unemotionally.…read more

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What are the
How do they
Agents of Socialisation effects on the
Education -People can act as
-Other children in the role models
school/class -Behaviour, both
-Teachers, classroom good and bad can
assistance and support be copied.…read more

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Title of Law Children's Act
Date of Act (&
1989 (with amendments)
It revolves around the paramountcy
principle. This is where the best interests of
the child are the primary consideration.
Children have a right to be consulted and
their views listened to. The legislation,
What the Law Says
overall, protects the welfare of children.
They are given rights and their parents are
(What it makes illegal)
given responsibilities.…read more


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