Verbal Communication

  • Created by: S_V
  • Created on: 26-10-18 12:41
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  • Verbal communication
    • Information transmitted verbally
    • Attitude, perception, emotions and thoughts
    • Written communication
      • Written signs or symbols
      • Email, letter, report, memo
      • Text message
      • Fully understand feedback
    • Oral communication
      • Face-to-face conversations
      • Spoken words
      • Facial expression
      • Body Language
    • One to one communication
      • Communicating with another person.
    • Clear speech
    • Main form of communication
    • Informal Speech/language
    • Group communication
      • This only works properly if everyone is able to be involved.
    • Jargon
    • Acronyms
    • Regional Words
    • Technical Terms
    • Age appropirate language
    • Pase
    • Tone
    • Pitch
    • Non-discrimintory use of language
    • Active listening skills
    • Exchanging information through words
    • Self- confidence
    • Technology
    • Relaying a message to one or more recipiants

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