Non-verbal communication
- Created by: S_V
- Created on: 07-11-18 11:36
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- Non-verbal communication
- Sending or receiving of wordless messages
- Written
- Gestures
- Understanding of cultural norms with regard to gestures, what is acceptable and unacceptable, not causing offense
- Posture
- Positive and negative
- Facial expressions
- Reading facial expressions can be effective as writing
- Expression should match the conversation
- Body language
- Sets the tone of the conversation
- Interpret emotions
- Physical communication
- Physical contact
- Responding to an individual
- Take into consideration; Cultural variations, individual preferences, individuals with mental illness
- Eye contact
- Positive use of eye contact
- Kinesis
- The study of non-verbal communication
- Proxemics
- The amont of physical space between you and the person you are speaking to
- Signs, symbols and pictures
- Approirate use of touch
- Personal apperance
- Hand and head movement
- Intimate zone
- Personal zone
- Social zone
- Public zone
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