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TO:…read more

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· Understand individual language needs
and preferences as this will make it easier
to You could do
interact with someone. this as if
· Use pictures, signs, non-verbal signs and to say: "where?"
expressions to symbolise what you mean.
For example, if you wanted to find a
restaurant, perhaps you could show a
picture of a restaurant or mime eating.
· Signers, translators, interpreters
· Reword messages- Find different ways of
saying things
· Short, clear sentences…read more

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· Using pictures, signs, clear and simple
speech makes it a lot easier for someone
hearing impaired or visually impaired to
communicate and understand.
· Be calm and patient- allow sufficient time,
repeat messages if required. This will
hopefully help the person feel more at ease
and will create a nicer atmosphere.
· Setting up group meetings: to reminisce, tell
of experiences etc... Should improve people'
s spirits and they can be with other people
like them.…read more

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· Watch out for different cultural
interpretations and be careful with actions
you use.
· Don't make judgements.
· Ensure there's no misunderstanding. Use
active listening techniques such as
repeating what the person has said, maybe
ask questions about what they've said and
enquire into it. Also, don't use jargon: this
is all the technical words which others may
not understand, also it's best not to
· Stay calm, calm down those who are
· Be sensitive to different social settings. For
example, if you were a doctor and your
patient was trying to tell you what's wrong An example of
with them, you really shouldn't just lean
back looking around because it will make jargon
the patient feel uneasy and probably a bit
hurt or annoyed.…read more

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Environmental factors
· Reduce background noise, it makes it less easy to
misunderstand someone and become distracted
whereas with a lot of noise, the person would
find it
· Improve lighting. If it was too dark then
someone hearing impaired may have difficulty
watching your lips move, in contrast though if
the lighting was completely the opposite and
you were standing in a window, you would be
silhouetted, making it a lot harder for someone
to lip read.
· Move to smaller groups to see/hear each other
· Get a quieter or better lit room if lighting
difficulties or distractions are around.…read more

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