Trade and Professional Bodies
- Created by: kittykat.bandtrashh
- Created on: 04-05-18 11:42
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- Trade and Professional Bodies
- Office of Rail Regulation - ORR
- Regulates health and safety on Britain's railways
- Makes sure customers are treated fairly and gives taxpayers value for money
- Civil Aviation Authority - CAA
- Regulates aviation
- Make sure that the air is managed safely and customers are protected
- Air Travel Organisers' Licence
- Financial protection scheme
- Run by CAA
- Ensures that travelers do not lose their money or become stranded abroad
- UK Inbound
- Their aim is to encourage inbound tourism by helping members manage a successful business
- Association of Independent Tour Operators - AITO
- Represent independent tour operators and travel agents
- They want high levels of customer satisfaction and good quality service
- Association of British Travel Agents - ABTA
- Regulates British travel agents and tour operaters
- Ensures that customers receive a high standard of service
- Has a fund to help repatriate stranded holidaymakers
- Office of Rail Regulation - ORR
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