Trade and Professional Bodies

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  • Trade and Professional Bodies
    • Office of Rail Regulation - ORR
      • Regulates health and safety on Britain's railways
      • Makes sure customers are treated fairly and gives taxpayers value for money
    • Civil Aviation Authority - CAA
      • Regulates aviation
      • Make sure that the air is managed safely and customers are protected
    • Air Travel Organisers' Licence
      • Financial protection scheme
      • Run by CAA
      • Ensures that travelers do not lose their money or become stranded abroad
    • UK Inbound
      • Their aim is to encourage inbound tourism by helping members manage a successful business
    • Association of Independent Tour Operators - AITO
      • Represent independent tour operators and travel agents
      • They want high levels of customer satisfaction and good quality service
    • Association of British Travel Agents - ABTA
      • Regulates British travel agents and tour operaters
      • Ensures that customers receive a high standard of service
      • Has a fund to help repatriate stranded holidaymakers

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