Managing change
3.10.1
- Created by: Bschaper20
- Created on: 05-12-18 14:47
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- Managing change 3.10.1
- Causes of and pressures for change
- Types of change
- Internal
- External
- Incremental
- Slow, steady & predictable
- Disruptive
- Occurs rapidly
- Lewin's Force Field Analysis
- Forces for change
- Internal
- The need for greater flexibility in the organisational structure
- Natural ageing and decline in a business (e.g. machinery, products)
- Desire to increase profitability and other performance measures
- External
- PESTLE factors
- Higher cost of inputs
- Changing nature and composition of the workforce
- Increased demands for higher quality and levels of customer service
- Internal
- Forces against change
- Fear of the unknown
- Parochial self interest
- Economic Implications
- Misunderstanding of the need for or purpose of change
- Forces for change
- Types of change
- The value of change
- The value of a flexible organisation
- Flexible organisations include:
- Restructuring
- Delayering
- flexible employment contracts
- Organic v mechanistic structures
- Organic
- Characterised by:
- Informality
- Flexible and fluid (easy to change)
- Decentralised decision-making & employee empowerment
- Find change easier to handle
- Characterised by:
- Mechanistic
- Characterised by:
- More formality & bureaucratic
- centralised decision-making & supervision
- standardised policies and procedures
- Little perceived need to change
- Greater resistance to change when implemented
- Characterised by:
- Organic
- Knowledge and information management
- Flexible organisations include:
- The value of managing information & Knowledge
- Barriers to change
- Kotter & Schlesinger 4 reasons
- Self-Interest
- Misunderstanding
- Different assessment of the situation
- Low tolerance and inertia
- Kotter & Schlesinger 4 reasons
- Overcoming Barriers to change
- Kotter and Schlesinger 6 ways
- Education & communication
- Participation % Involvement
- Facilitation & support
- Co-option & manipulation
- Negotiation & Bargaining
- Explicit & Implicit Coercion
- Kotter and Schlesinger 6 ways
- Causes of and pressures for change
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