Managing change

3.10.1

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  • Managing change 3.10.1
    • Causes of and pressures for change
      • Types of change
        • Internal
        • External
        • Incremental
          • Slow, steady & predictable
        • Disruptive
          • Occurs rapidly
      • Lewin's Force Field Analysis
        • Forces for change
          • Internal
            • The need for greater flexibility in the organisational structure
            • Natural ageing and decline in a business (e.g. machinery, products)
            • Desire to increase profitability and other performance measures
          • External
            • PESTLE factors
            • Higher cost of inputs
            • Changing nature and composition of the workforce
            • Increased demands for higher quality and levels of customer service
        • Forces against change
          • Fear of the unknown
          • Parochial self interest
          • Economic Implications
          • Misunderstanding of the need for or purpose of change
    • The value of change
    • The value of a flexible organisation
      • Flexible organisations include:
        • Restructuring
        • Delayering
        • flexible employment contracts
        • Organic v mechanistic structures
          • Organic
            • Characterised by:
              • Informality
              • Flexible and fluid (easy to change)
              • Decentralised decision-making & employee empowerment
              • Find change easier to handle
          • Mechanistic
            • Characterised by:
              • More formality & bureaucratic
              • centralised decision-making & supervision
              • standardised policies and procedures
              • Little perceived need to change
                • Greater resistance to change when implemented
        • Knowledge and information management
    • The value of managing information & Knowledge
    • Barriers to change
      • Kotter & Schlesinger 4 reasons
        • Self-Interest
        • Misunderstanding
        • Different assessment of the situation
        • Low tolerance and inertia
    • Overcoming Barriers to change
      • Kotter and Schlesinger 6 ways
        • Education & communication
        • Participation % Involvement
        • Facilitation & support
        • Co-option & manipulation
        • Negotiation & Bargaining
        • Explicit & Implicit Coercion

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Dylan Singh Toor

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Amazing

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