Lean production and quality management

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  • Lean production and quality management
    • Just in time (JIT)
      • A combined focus by management and workers in minimising the use of the key business resources.
      • Benefits
        • Increase customer satisfaction
        • Increase quality
        • Decrease production costs
    • Total quality management (TQM)
      • Method to control quality
      • It is based on inspections
      • Supervisors need to supervise the quality of the finished product
    • Kaizen
      • Is when the whole organisation is committed to make changes on a continual basis to improve quality
      • Continual improvement in the quality of products, services, people and process.

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