Civil Aviation Authority (• Regulate aviation (flying) • Make sure that the air is managed safely and customers are protected.)
1 of 6
ATOL
Air Travel Organisers’ Licence (• Financial protection scheme. • Run by CAA. • Ensures that travellers do not lose their money or become stranded abroad.)
2 of 6
ORR
Office of Rail Regulation (• Regulates health and safety on Britain’s railways. • Makes sure customers are treated fairly and gives taxpayers value for money.)
3 of 6
ABTA
Association of British Travel Agents (• Regulates British travel agents and tour operators. • Ensures that customers receive a high standard of service. • Has a fund to help repatriate stranded holidaymakers.)
4 of 6
AITO
Association of Independent Tour Operators (• Represent independent tour operators and travel agents. • They want high levels of customer satisfaction and good quality service.)
5 of 6
UK Inbound
• Their aim is to encourage inbound tourism by helping members manage a successful business.
6 of 6
Other cards in this set
Card 2
Front
Air Travel Organisers’ Licence (• Financial protection scheme. • Run by CAA. • Ensures that travellers do not lose their money or become stranded abroad.)
Back
ATOL
Card 3
Front
Office of Rail Regulation (• Regulates health and safety on Britain’s railways. • Makes sure customers are treated fairly and gives taxpayers value for money.)
Back
Card 4
Front
Association of British Travel Agents (• Regulates British travel agents and tour operators. • Ensures that customers receive a high standard of service. • Has a fund to help repatriate stranded holidaymakers.)
Back
Card 5
Front
Association of Independent Tour Operators (• Represent independent tour operators and travel agents. • They want high levels of customer satisfaction and good quality service.)
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