Stakeholders 0.0 / 5 ? Business StudiesOperations managementA2/A-levelOCR Created by: SpitefuljokerCreated on: 19-08-19 18:20 What is a stakeholder? A person with a interest or concern in a business 1 of 10 What are the internal stakeholders of a business? investors and employees 2 of 10 What are the external stakeholders of a business? suppliers, customers, community 3 of 10 What are the objectives of shareholders? A return on their investment 4 of 10 What are the objectives of employees? high wages, job satisfaction and security 5 of 10 What are the objectives of customers? quality and value for money 6 of 10 What are the objectives of the community? more jobs, less social costs e.g. pollution, smaller businesses closing 7 of 10 what are the objectives of suppliers? quick payments, regular orders 8 of 10 Who will cutting jobs be supported and opposed by? supported by shareholders as costs will be reduced, opposed by employees and possibly customers 9 of 10 who will new machinery to replace manual work be supported and opposed by? supported by customers as quicker service, 10 of 10
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