People Crossword 0.0 / 5 ? Business ManagementManaging PeopleScottish HighersSQA Created by: ClareCrawfordCreated on: 19-05-16 18:09 38462715910 Across 1. The negotiation of wages and other conditions of employment by an organised body of employees is known as collective what? (10) 5. What is the name for an organised association of workers in a trade/group of trades formed to protect or better their rights and interests? (5, 5) 6. Who developed a theory on motivation involving a pyramid shaped hierarchy of needs that people are motivated to fulfil? (6) 8. What is the word for is the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, sex, disability etc. (14) 10. Which leadership style means that managers do not instruct or supervise staff, they just let them make decisions themselves. (7, 5) Down 2. What is the most extreme case of industrial action? When employees withdraw their labour within the organisation altogether. (6) 3. What is the phrase that means the relationships that exist between management and employees in an organisation. (8, 9) 4. What is the process of generating potential employees to apply for a job? (11) 7. Which act covers 9 protected characteristics that cannot be used as a reason to treat others unfairly, such as age, disability, gender, beliefs, sexual orientation and marriage status? (8, 3) 9. What is the acronym for Advisory, Conciliation, and Arbitration Service, which has the aim to improve employee relations between employees and workers. (4)
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