Operations is concerned with making goods and providing services by turning inputs into outputs.
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Why is the operations department important?
The operations department is responsible for ensuring that products are of a high quailty that will generate income and keep wastage to a minimum so that the organisation makes profit and creates wealth.
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What is the purchasing mix?
The factors that need to be considered when a business is deciding upon a supplier to use.
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Identify three types of stock.
Raw materials, goods currently being manufactured (work in progress), and finished goods
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Describe the optimum stock level.
The best quantity of stock to have at any one time. This ensures that costs are kept to a minimum and that there is enough stock to meet production and customer requirements.
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Identify three methods of production.
Job, batch, and flow.
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Suggest a method of production that would be best for mass producing an item.
Flow production
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What is mechanisation?
Involves machinery and some labour in the production process. Eg, people may still be required to operate some parts of the machinery being used.
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Does capital intensive production rely more heavily on machinery or people?
Machinery
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Explain the difference between quality control and quality assurance.
Quality control involves checking the product once it has been manufactured. Quality assurance involves checking the product aat various stages of the production process.
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What is a quality circle?
Quality circles involve members of the organisation meeting regularly to discuss quality issues and try to resolve these.
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Other cards in this set
Card 2
Front
Why is the operations department important?
Back
The operations department is responsible for ensuring that products are of a high quailty that will generate income and keep wastage to a minimum so that the organisation makes profit and creates wealth.
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