Chapter 29 Buss 4


Organisational Culture:

the unwritten code that affects the attitudes and behaviour of staff, approaches to decision making and the leadership style of management.

Types of organisational structure

  • the key role of culture: to differentiate from others and provide a sense of identity.
    • who we are
    • what we do
    • what we stand for
  • it is an acquired body of knowledge about how to


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