What is "Emotion work?"
"Emotion work," describes work whose main feature is the management of one's own and other people's emotions.
How does Arlie Hochchild use this concept?
Arlie Hochchild used this concept to describe jobs such as airline stewardesses. She notes that women are more likely to be performing jobs which involve emotional labour.
What does Dennis Marsden argue?
Dennis marsden argues that women are expected not only to do a double shift of both housework and paid work, but also to work a triple shift that includes emotion work.