Business communication and information systems


The communication process

Sender- the individual, group or organiastion wanting to communicate

Message- the use of text, images and sounds to convey ideas and information

Method- the format of the communication, whether verbal or written, formal or informal

Medium- the flatform used to deliver the message, such as post, e-mail, internet or intranet

Receiver- the individual, group or organisation the message is intended for. The receiver interprets the message and attempts to understand its meaning.

Feedback- the receiver response to the message

Noise- anything that gets in the way of the reciever understand the senders true message

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