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Tailoring needs

Doesn't matter what software you use to enter data, what does is the
method of entering it.
Consistency with house style and corporate image
Fonts/ colours- chosen for clarity above style
Graphics/animations- used to assist and not distract
Help messages should be useful, clear and easy to understand…

Page 2

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If user is expected to use the system more than once, they should
remember how to complete the task

Tailoring generic applications

Application can be modified to help user to interact with system


Buttons used to run macros and help with navigation
Forms can be modified to help with…


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