ICT-UNIT 4, Smart working (NOTES) HIGHLIGHTED

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Unit 4
1
ICT-UNIT 4, Smart working (NOTES)
Creating a safe workspace 25/04/13
Computer related health problems
Back pain- sitting incorrectly for long time
Eye strain- staring at screen for too long
RSI- repeating an action stiffness, pain, numbness
Stress- unable to cope e.g. too much work
Solutions to computer related health problems
Breaks- must have frequent breaks; look away from screen, stretch, change position, adjust hips/arms/feet
Training- train to help employers use work stations correctly to prevent injury= legal requirement.
Eye care- employers need to pay for regular eye sight tests for employees with prescription glasses.
Ergonomics- the science of designing equipment to reduce users fatigue, discomfort or injury. People's different
shapes and sizes must be taken into consideration.
e.g.
Chair allows you to sit up straight + supports lower back/ shoulder blades
Arms are in easy reach of keyboard
Wrist support reduces wrist strain
Foot rest
Adjustable screen
Space between person and screen
Other safety considerations
· Sockets not have too much equipment b/c overload=fire hazard
· Keep things out of the way e.g. bags
· Clear workspaces b/c bacteria = virus' build up
· No drink b/c electric shock, damaged equipment.
· Electrical equipment emits heat too hot= need well-ventilated room
· Know how to use smoke detectors, extinguishers.
Any time, anywhere
Nabilah Chowdhury, 11Ra

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Unit 4
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Mobile broadband- Relies on 3G network to allow devices to connect to high speed internet connection over wide
geographical are, without need for wires.
Mobile broadband users can boost speeds by using browsers that use advanced compression technology to speed
up data transfer + reduce amount of data downloaded.
Dongle- an external device which is used as a storage device, and picks up Bluetooth + 3G signals. Can be portable.…read more

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Unit 4
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Collaborative- working together to achieve common goals
PROs of collaborative working
Work simultaneously on same projects
Less time to get work done
Share ideas and be more creative produce better products
Help each other on issues
Types of collaborative working
Video conferencing: allows you to send good quality picture + sound without any noticeable latency. Uses webcams
and microphones.
Allows people to show each other things instead of just talking about them.
Better connection=better quality of the call.…read more

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Unit 4
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Some companies use wikis and forums to allow customers to give feedback on their products.
Teleworking- Working from home but staying in touch with others, using technology.…read more

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E.g. stock control for a supermarket or register system for a school.
Specialist software is more expensive than general purpose software because it is custom made to the
users' requirements.
Buying and upgrading software
Locally installed software: You can buy/download software all in one go and pay a single fee so you can own the
software and use it for as long as you want.…read more

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Unit 4
6
Can put other licensing companies out of business
No straight away answers or technical hep
May have viruses or bugs (spyware installed)
Storing and backing up data
Data- all the info in the computer is data.
Computers process the data to make it into the information we require.
Primary storage: Data stored on the computer (built-in storage)
Secondary storage: Storing data on another device
Backup: a copy of the data.…read more

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Data is protected if there is damage to the primary data storage
Hosting companies are data experts= data better protected than by home protection system
Less employers to monitor storage
Backup can be done at "quiet" times so it doesn't affect the running of the business
CONs of online storage
Less control over data b/c of third party interference
Relies on internet connection
Download/upload speeds affected by internet connection
Unadvisable for personal data because of laws (Data Protection Act)
Hackers may be…read more

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Unit 4
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Obtain customer permission before giving data to other companies
Remove personal details from databases when no longer needed
Have security measures to prevent data being lost or stolen
Communicating with customers
Email
PROs
Customers are able to directly contact companies if they have problems with their products via email.
CONs
They usually require 24Hrs to respond so sometimes it is not efficient.
Instant Messaging
Some companies offer the ability of instant chat with either a machine or a live helper.…read more

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Unit 4
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This is often used with regular customers who purchase bulk items even though they are at a long distance
(international) "face-to-face" atmosphere
Allows companies to present any new products they may have on offer.
VoIP
Similar to IM except customers can speak to companies directly as opposed to typing questions.…read more

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Unit 4
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Multiple businesses can be set up from the same base
Some companies solely rely on internet advertising because:
It can be targeted: search engines monitor what customers enter in the search bar; the most frequent words
help identify advertisements
Much cheaper than traditional methods e.g. billboards
Reaches a wider range of customers + faster
Keywords are vital for a search engine to show a company's websites in the results.
Keywords
Include variations e.g. singular and plural versions of each keyword e.g.…read more

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