Mindmap for citycare plan and issues

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  • Created by: Sibcyg
  • Created on: 15-11-22 12:22
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  • Nottingham City Care-Scenario 2.....
    • Things tried/in place
      • 'Sparkle Book' of appreciation for staff members
        • BUT-  this is only ONE team
          • Most team leaders are unaware of its existence (input from Sara)
          • Intrinsic motivation (Need more of this)
            • More sparkle books, appreciation boards
      • Patient feedback forms
        • Often leads to team bonding as is an opportunity to praise fellow team members
          • Intrinsic motivation (Need more of this)
            • More sparkle books, appreciation boards
      • XMAS bonus and/or half a day off
      • 'Networking'
        • Staff well-being sessions
        • In-person training
        • Staff group chats (i.e., on Microsoft teams/Outlook
          • BUT- very much on team leaders to organise
            • Team leaders are already overworked too much on plate
            • Nothing across the whole organisation
        • Self determination theory
          • Retention for new employees
    • Insight from Sara (Team leader)
      • Colleagues and team spirit are a key incentive
      • Chief executive of organisation is very approachable
      • Team leader ethos
        • Aim to be approachable and friendly showing staff they care
          • BUT- is this team leader specific? This is one team leader experience
        • Trying to be inclusive (especially if new to the team)
          • BUT- is this team leader specific? This is one team leader experience
        • Creating a culture of 'ask anything'
          • Not psychologicall theory but....
            • Team 'away day' t discuss 'vision' or 'input' for the upcoming year
              • BUT- one team leaders experience and completely off own back (budget issues?)
            • More bonding outside of work
            • More awareness of support network (i.e., picture or family tree
            • Social support
        • Team 'away day' t discuss 'vision' or 'input' for the upcoming year
          • BUT- one team leaders experience and completely off own back (budget issues?)
      • Explicit issues
        • Maintaining a well functioning team
          • A lot is down to the team leader who also have a lot on their plate
        • Staff retention
          • Older staff stay but newer staff are often agency/undertrained/no incentive to stay
          • Especially in care homes
            • Psychological contract
              • More self-efficacy/awareness of realness of job
      • Implicit issues
        • No organisation wide network/communication
          • Companies are unique to each care home
          • IDEA: NEXT model. To create a community across care homes and across the organisation (i.e., facebook)
            • NEXT: have a network called 'yapster' with smaller community groups (i.e., women, women with menopause, seasonal chat, SAD and dealing with depression)
          • Job satisfaction
          • Service provision/quality of service
            • Control theory
              • Control over breaks may provide more efficiency and satisfaction
              • Well functioning team
              • Staff satisfaction

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