barriers etc
- Created by: Marie Moore
- Created on: 17-12-12 19:23
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- facilitation of access to health, social care and early years services
- required to provide fair access to their services for all people
- should be no differences in the way services are organised and delivered
- not all services have open access
- 3 types of referral
- third-party referral
- a non professional such as a relative or friend contacts the service on behalf of someone else. this usually means the person is unable to use the service themselves. e.g. elderly person
- example; if a friend/person nearby is ill and you make an appointment for the doctors for them because they aren't able to do so themselves
- a non professional such as a relative or friend contacts the service on behalf of someone else. this usually means the person is unable to use the service themselves. e.g. elderly person
- professional referral
- individuals already have contact with health professionals i.e. health visitors. if they health worker suspects any thing they will make an appointment for the person to go to the doctors
- if a person has a stroke the GP may refer the person to a physiotherapist
- individuals already have contact with health professionals i.e. health visitors. if they health worker suspects any thing they will make an appointment for the person to go to the doctors
- self referrral
- if an individual suspects they have a health problem they can access the GP and can make an appointment
- example; ring the doctor yourself to make an appointment if you aren't well
- if an individual suspects they have a health problem they can access the GP and can make an appointment
- third-party referral
- barriers to services
- physical barriers
- all buildings should provide services that are accessible to people with disabilities, including mobility problems and sensory difficulties such as sight and hearing
- disability dicriminationact
- examples of physical barriers; lack of lifts and stairs
- affect of this barrier- if the person has an appointment and they cant go due to a physical barrier this could lead to social deprivation and miss out on a health subject
- all buildings should provide services that are accessible to people with disabilities, including mobility problems and sensory difficulties such as sight and hearing
- psychological barrier
- these barriers affect people by the way the think. some people are afraid to go to the dentist
- example; fear and losing independence
- effect; not attending to appointments means losing out on care they need
- these barriers affect people by the way the think. some people are afraid to go to the dentist
- financial
- some people might be prevented to do something because it costs to much
- examples; travel costs and fee's for private services
- effect; if someone lives i the country it will cost to take them into their appointment,this can mean losing out on an important appointment.
- some people might be prevented to do something because it costs to much
- geographical
- example; transport isn't accessible and services aren't within rural communities
- effect they can be put off going to appointments because of lack of transport
- cultural and language
- people need to ask to find out about a service, they need to read signs and posters. if these are in one language then it is difficult for other countries to read them.
- example; using English will confuse foreign people and big words used by the doctor
- physical barriers
- advocate is someone who speaks on behalf of someone else, gives guidance and support so as they can lead an independant lifestlye
- should be no differences in the way services are organised and delivered
- 3 types of referral
- third-party referral
- a non professional such as a relative or friend contacts the service on behalf of someone else. this usually means the person is unable to use the service themselves. e.g. elderly person
- example; if a friend/person nearby is ill and you make an appointment for the doctors for them because they aren't able to do so themselves
- a non professional such as a relative or friend contacts the service on behalf of someone else. this usually means the person is unable to use the service themselves. e.g. elderly person
- professional referral
- individuals already have contact with health professionals i.e. health visitors. if they health worker suspects any thing they will make an appointment for the person to go to the doctors
- if a person has a stroke the GP may refer the person to a physiotherapist
- individuals already have contact with health professionals i.e. health visitors. if they health worker suspects any thing they will make an appointment for the person to go to the doctors
- self referrral
- if an individual suspects they have a health problem they can access the GP and can make an appointment
- example; ring the doctor yourself to make an appointment if you aren't well
- if an individual suspects they have a health problem they can access the GP and can make an appointment
- third-party referral
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