unit 2 - ( A3), discrimination, empowerment, conflict

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  • Created by: san01
  • Created on: 16-10-19 14:25
what is discrimination?
treating an individual or group of people unfairly because of a characteristic such as age or gender
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what is anti- discriminatory practice?examples?
A way to reduce discrimination at work . - challenging unkind and ignorant behavior, respecting choices, being patient, valuing diversity, using non discriminatory language
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name some types of discrimination?
spreading rumors, hate crimes, bullying and violence, excluding and denying opportunities
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what are the nine protected characteristics?
Age, gender, marriage, disability, pregnancy , race, religion, gender reasignment, sexual orientation
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what is C.Q.C?
care quality commission, regulation for adult care services
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what is institutional abuse?
regulations that fit staff not the patients such as meal times and bed times
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what is a whistle blower?
person who reports abuse
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what year is the human rights act?
1998
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impact of discrimination on individuals ?
low self esteem, poor health, poor mental health, dis empowerment
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what is some equipment that can extend independence?
walk in baths, hand rails, non slip bathmats, adapted taps
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what does the human rights act 1998 guarantee the right to?
freedom from slavery, liberty and security, respect for private family life, freedom of expression, marry , access to education.
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what does the equality act 2010 do?
prevent discrimination against the protected characteristics.
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what is direct discrimination?
treating someone badly because of their characteristics for example harassment, victimization
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what is indirect discrimination?
is when there's a practice, policy or rule which applies to everyone in the same way, but it has a worse effect on some people than others.
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what does dignity mean?
being valued and respected for what an individual is.
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how is dignity supported?
letting people choose their own clothes, providing privacy, respecting personal space and possessions
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how is independence supported?
Allowing an older person choose where to live - residential home or own home , supporting person with learning difficulties so they can live safely, involve them in decision making,
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what is empowerment?
giving individuals information as well as support so they can make informed choices and decisions about their own lifes to live more independently.
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what are the key rights?
dignity, independence,privacy, safety and security, equality, to be free from discrimination, to express needs and preferences.
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what are ways to empower service users ?
giving individualized care, promoting dignity, dealing with conflict in an appropriate way , promoting independence, providing support with cultures and preferences
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how is individualized care promoted?
gaining clients consent before carrying out any procedure, treatment or making arrangements. Service users should be fully involved in decision making.
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what is an advocate?
A person who puts a case on someone else's behalf
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what can challenging behavior be defined as?
any behavior that puts anybody else in the setting at risk
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what is lone workers policy?
guidance and procedures to ensure people working on their own are safe
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what should be done when a situation is leading to violence?
know where the exit points are, remove anything that can be used as a weapon, dont stand close to aggressor, summon help as soon as possible
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Other cards in this set

Card 2

Front

what is anti- discriminatory practice?examples?

Back

A way to reduce discrimination at work . - challenging unkind and ignorant behavior, respecting choices, being patient, valuing diversity, using non discriminatory language

Card 3

Front

name some types of discrimination?

Back

Preview of the front of card 3

Card 4

Front

what are the nine protected characteristics?

Back

Preview of the front of card 4

Card 5

Front

what is C.Q.C?

Back

Preview of the front of card 5
View more cards

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