Supporting people to take control of their lives and futures by taking full part in decisions and discussions about their treatment and care
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What is individualised care?
Care provision tailored to meet the particular and specific needs of each service user
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What is self-esteem?
A person's sense of self respect; the confidence a person has in their own worth and value
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What is a multi-cultural society?
A population made up of people from a variety of different ethnic backgrounds and cultural traditions
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What does empowerment enable the patient's to understand?
The choices they can make about their care and contribute to decision making to take control of their lives.
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What should practitioner's gain from their clients before making decisions about their care?
Client consent in order to empower their patient's so that they can fully understand the options open to them
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What can not gaining client consent cause for the patient?
They can lose confidence because their can be a tendency for professionals to take over and for patient's 'to do as they're told'
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What does empowering patient's include?
Acknowledging their needs&preferences so that they're treated like 'actual individuals', providing information about their right to dignity&independence, which will boost their self-esteem
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What might some individuals require support from?
Translators, interpreters, signers, advocates, family and friends
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What are translators and interpreters concerned with?
Communicating, meaning from one language to another which is essential for those who do not speak English
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What do signers do?
They play a key role in ensuring that people with hearing impairments can fully participate in meetings and communicate their preferences and care needs
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What do advocates do?
They aim to gain trust of service users who have communication difficulties and find ways of communicating with them to represent their views to the carers
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What do family and friends do?
They often play a key role in ensuring that the service users needs are understood and met
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What are an individuals rights?
Equality, Dignity, Independence, Preferences, Feeling safe, Free from discrimination, being respected, Good quality of care
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What might there be conflicts between? (1)
The equally valid preference of one service user and the preference of another
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What might there be conflicts between? (2)
The clients right to choice and protecting their personal safety
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What might there be conflicts between? (3)
The different rights that service users have and the right to confidentiality, but if their is physical abuse it may have to be disclosed
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What might there be conflicts between? (4)
The respect for the cultural or religious values of a service user and promoting their health and wellbeing
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Other cards in this set
Card 2
Front
What is individualised care?
Back
Care provision tailored to meet the particular and specific needs of each service user
Card 3
Front
What is self-esteem?
Back
Card 4
Front
What is a multi-cultural society?
Back
Card 5
Front
What does empowerment enable the patient's to understand?
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