- Clear instructions
- No training required to use
- Generally reliable
- Available 24/7
1 of 6
What is a negative impact with user experience?
- Touch screen unresponsive or slow
- Discounted tickets and less used stations can be hard to find
- Touch screen has poor accessibility for people with poor eyesight
2 of 6
What can happen if a system is performing poorly?
- Reduced income for a company - inefficiency
- Unhappy customers using the system
- Compensation payments where contracts cannot be fulfilled
- Loss of reputation for the organisation
3 of 6
List different hardware and software that is used
to increase the accessibility of the system
- Screen brightness
- Contrast and colour
- Larger on-screen
- Keyboard buttons
- Responsive screens (rotation and screen size)
- Specially adapted mice or trackballs
4 of 6
What are some of the costs of an IT system?
installation
Testing
Training staff
support
System maintenance
Interest on loans if money is needed for the system
5 of 6
What is downtime?
downtime is when a IT system will require time to install or undergo maintenance
6 of 6
Other cards in this set
Card 2
Front
What is a negative impact with user experience?
Back
- Touch screen unresponsive or slow
- Discounted tickets and less used stations can be hard to find
- Touch screen has poor accessibility for people with poor eyesight
Card 3
Front
What can happen if a system is performing poorly?
Back
Card 4
Front
List different hardware and software that is used
to increase the accessibility of the system
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