Non Verbal Communication- week 5

Across

• 1. Facial expressions can be used to augment our messages . This is often referred to as... (9, 7)
• 6. Who found that judges' expressions can unconsciously influence jurors. Physicians' expressions can have an impact on patients. (4)
• 9. "The degree of ... contact considered socially acceptable between different groups of people varies greatly from culture to culture" (Matsumoto, Knapp & Hall) (3)
• 10. Who said that certain emotions are universal, and that all humans feel and express them in the same way, and recognise them in others? The thesis was later rejected due to expressions being culturally determined rather than innate and universal. (7, 6)