Motivation in theory and Practise 0.0 / 5 ? BusinessTheme 1: Marketing and People ASEdexcel Created by: charlottemay27Created on: 05-04-16 23:32 Bonus a payment in addition to the basic wage for reaching targets or in recognition for service 1 of 19 Commission percentage payments on a sale made to the salesperson 2 of 19 Consultation listening to the views of employees before making key decisions that affect them 3 of 19 Empowerment giving official authority to employees to make decisions and control their own work activities 4 of 19 Hawthorne Effect the idea that workers are motivated by recognition given to them as a group 5 of 19 Hygiene or Maintenance Factor (Herzberg) things at work that result in dissatisfaction 6 of 19 Job Enlargement giving an employee more work to do of a similar nature; "horizontally" extending their work role 7 of 19 Job Enrichment giving employees greater responsibility and recognition by "vertically" extending their job role 8 of 19 Maslows' hierarchy of needs the order of people's needs starting with basic 9 of 19 Motivated the desire to take action and achieve a goal 10 of 19 Motivators (Herzberg's) things that result in satisfaction 11 of 19 Payment by results payment methods that reward workers for the quantity and quality of work they produce 12 of 19 Performance Related Pay a payment system designed for non-manual workers where pay increases are given if performance targets are met 13 of 19 Piece Rates a payment system where employees are paid and agreed rare doe every item produced 14 of 19 Scientific Management a theory suggests there is a "best way" to perform work taxes 15 of 19 Self Actualisation a level in Maslow's hierarchy whee people realise their self potential 16 of 19 Team working organising people into working groups that have a common aim 17 of 19 Self Actualisation a level in Maslow's hierarchy whee people realise their self potential 18 of 19 Team working organising people into working groups that have a common aim 19 of 19
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