marketing 0.0 / 5 ? Business StudiesOperations managementASAQA Created by: emilyallan28Created on: 09-02-18 23:16 what are operational objectives? objectives which company want to meet 1 of 5 what types of operational objectives are there? quality- maintaining or improving levels of quality costs- aim to cut costs flexibility- 2 of 5 formula for added value added value=sales revenue- costs of bought in goods and services 3 of 5 internal factors nature of product . availability of resources. other departments. overall objectives 4 of 5 external factors competitors performance. market conditions. demand of product. changing customer needs, 5 of 5
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