Managing people

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  • Created by: cara owen
  • Created on: 28-04-15 16:57
The managers roles
Organizing, Planning, monitoring and evaluating and reporting.
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Key management skills
Technical skills, Communication skills,Organisational skills, Interpersonal skills.
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What does organisational skills involve?
Setting achievable targets, planning workload, time management, creating effective teams.
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Levels of hierarchy
Refer to the number of layers of authority within an organisation.
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The span of control
Is the number of subordinates reporting directly to a manager.
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Centralization
Places decision- making powers firmly in the hands of senior personnel.
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Decentralization
Is the opposite of centralization, it gives decision-making powers to those at lower levels in the organisation and to employees in branch offices and other locations.
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Delayering
The removal of one or more layers of hierarchy from the organisational structure.
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Tall structures
Narrow span of control, enables managers to keep close control over the activities of their subordinates.
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Flat structures
Wide span of control, junior employees have greater degree of Independence.
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Matrix structures
Teams of employees with appropriate skills are assembled to carry out particular tasks. All employees are on the same skill level.
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What are the styles of leadership?
Autocratic, participative, paternalistic, democratic, laissez-faire.
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Power
Exists when one person can get another person to do something that otherwise they would not want to do.
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Authority
Is a special form of power in the sense that it gives people the right to give commands which others accept as legitimate.
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Empowerment
Is the process of allowing subordinates to have a greater control over their working lives by, for example letting them make many of their own decisions.
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Delegation
Is the passing down of authority to junior employees for a particular tasks. This is often limited to specific tasks and activities.
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Job enrichment
Is the process of designing jobs containing tasks of varying complexity that allows employees to use their abilities to a greater extent.
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Job enlargement
Extends the range of duties associated with a particular job.
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Other cards in this set

Card 2

Front

Technical skills, Communication skills,Organisational skills, Interpersonal skills.

Back

Key management skills

Card 3

Front

Setting achievable targets, planning workload, time management, creating effective teams.

Back

Preview of the back of card 3

Card 4

Front

Refer to the number of layers of authority within an organisation.

Back

Preview of the back of card 4

Card 5

Front

Is the number of subordinates reporting directly to a manager.

Back

Preview of the back of card 5
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