Managing people

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E C J M B C K V W R R N Q R Y W R W B D N
J Q V U T K R T C Q Y H L L C H J H W N G
B S W I S O V H F E K H J R X A K A C D G
C A H W L D D J U I V B S U O T G T D Q L
W H A T I S C E N T R A L I S A T I O N A
D D T C K R D A M J G N S E T R P S J M K
M K I W H E E H O Y R M A N R E H S G I O
N V S H U G F W T J K W O U E D T P S T B
V I A A X A B A G L B H T W F E J A J H K
X X U T T N K N Y J N A C S E C H N O F U
T Y T I D A A Q A S J T K P R I K O I B Q
L F O S S M W D O W L I K D E S T F U F V
L L C A D O Y W E I T S M O N I U C Q O X
L E R M J D Y C J C M A P U T O G O M I J
I T A A M T X I G T O L F L P N J N Y M X
S H T N L A M K S Q K E X X O T S T Y P F
Y C I A T H G W P B E A J L W R U R O U H
X G C G O W O K X X C D K X E E H O K L Q
D G F E Q W I Q K P I E D H R E S L B W L
C N K R F G H F Q O I R F K G S D D L C P
R R N P F S S S O S D C V B H U Q N U D M

Clues

  • A manager will set goals and targets for the aspects of the business that they are responsible for. (4, 2, 1, 7)
  • give very little freedom. communication tends to be downwards, the give instructions. they state objectives they expect employees to pursue. (4, 2, 10)
  • management theorist defined management as 'the art of getting things done through people'. This means that managers will have to carry out certain roles to meet their responsibilities. (4, 2, 8, 2)
  • places decision-making powers firmly in the hands of senior personnel (often at head office) (4, 2, 14)
  • Someone who sets the businesses overall goals and targets for other people. They will guide and encourage. (4, 2, 1, 6)
  • the number of subordinates reporting directly to a manager (4, 2, 4, 2, 7)
  • these are a more general technique which helps managers to take decisions. (4, 3, 8, 5)
  • this derives from a leaders charisma, people are more likely to follow the lead of someone they admire. (8, 5)

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