Chapter 16 - Interpersonal and group processes

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Compliance with a request can be strengthened by ..., ...or making ... to prepare the target for the ... - ...., ...., ....
Ingratiation, reciprocity, multiple requests, focal request, foot-in-the-door, door-in-the-face, low-balling
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People have a tendency to .... from people in ..., even when the consequence of obedience is ....
Blindly obey orders, authority, terrible suffering for others
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Obedience ... dramatically when they is ... for ....
Drops, social support, disobedience
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Social interaction, particularly when people are ... or are in need of ..., produces ... that subsequently ...
Uncertain, social approval, group norms, regulate behaviour
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People conform because they are ..., in need of ... or ...- their ... - in terms of a group that is ....
Unsure, approval, define themselves, identity, defined by the norms
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Although people usually conform to ..., ... can change attitudes and behaviour through a ... process
Majorities, minorities, conversion
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To do this, minorities need to be ... in ..,but not ..., promulgating the same message
Internally consensual, repeatedly, dogmatically
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The presence of other people ... the performance of a ... behaviour but ... with the performance of ... or ... behaviour
Enhances, well-learned, interferes, complex, poorly learned
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When a group of people must collectively perform a task, the effort of any one individual is usually ... than we would predict had the individual attempted the task alone - a behaviour known as ...
Less, social loafing
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Loafing is reduced among people who ... their group and feel they must ... for others' performances.
Value, compensate
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It is also reduced when people feel more ... and when they feel the task is ...
Identifiable, important
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Other cards in this set

Card 2

Front

People have a tendency to .... from people in ..., even when the consequence of obedience is ....

Back

Blindly obey orders, authority, terrible suffering for others

Card 3

Front

Obedience ... dramatically when they is ... for ....

Back

Preview of the front of card 3

Card 4

Front

Social interaction, particularly when people are ... or are in need of ..., produces ... that subsequently ...

Back

Preview of the front of card 4

Card 5

Front

People conform because they are ..., in need of ... or ...- their ... - in terms of a group that is ....

Back

Preview of the front of card 5
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