Caring Skills and Techniques

1. Explaining what is being asked of an individual and empowering them to do it (7, 10)
5. Can be Medical or Visual (11)

2. Doing the same activity as the individual (7, 9)
3. Involves building relationships, maintaining confidentiality and being consistent (8, 5)
4. Temporarily withdrawing from an individual if they display hostile behaviour (13)
6. Motivating or supporting an individual (11)
7. Used to temporarily manage pain (11)
8. Being aware of an individual's thoughts, feelings and needs (6, 10)
9. Giving a postive response. E.g smiling or giving praise (7, 8)
10. Comforting an upset individual. E.g hug (8, 7)

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