- Created by: sarah
- Created on: 13-05-12 11:43
Being treated badly.
lack of motivation.
Comformity with inapropriate workplace norms.
Preoccupation with own needs and lack of skill.
Lack of status and power.
A tendency to conceal needs and concerns.
A tendency to exaggerate needs and concerns.
Hostile and obstructive behaviour.
Caring skills & techniques.
encouraging adaptive behaviours.
reducing negetive feelings.