Business topic 3.1 - 3.2: Marketing and meeting customer needs

Across

• 1. Continuous improvement (4, 2, 6)
• 4. raw materials and finishd products a business holds (4, 2, 5)
• 5. Achieving a minimum standard which meets the expectations of customers (4, 2, 7)
• 6. Its where consumers see little or no difference between the product of one business compared to another eg. milk (4, 2, 1, 7, 5)